Gaming should be a fun part of life — not life itself. Jongle wants you to enjoy every moment, but always with awareness. Our protection tools and policies are here to make sure of that.
Keep in Mind: Gaming is entertainment — not a source of income. Never bet what you can't afford to lose. If it feels like a problem, get help today.
Gaming Awareness
Limits, Cooldown & Exclusion
18+ Only
24/7 Support
JongleResponsible gaming on means enjoying yourself without letting it negatively affect your finances, mental well-being, or family life. We believe the most rewarding gaming experience belongs to players who stay informed and in control.
Online gaming is undeniably fun. The thrill of slots, the atmosphere of Live Casino, the excitement of Sports Betting — it's easy to see the appeal. But the moment gaming shifts from entertainment to compulsion, that's a warning sign.
Jongle From the very beginning, we have viewed responsible gaming not merely as a rule, but as an ethical commitment. That is why our platform includes tools and policies designed to help you stay in control.
Most people game casually and never run into trouble. For some, however, gaming can gradually spiral out of control. This is not a sign of weakness — it is a human problem, and there are solutions.
Problematic gaming begins when gaming starts to affect your daily life, relationships, or financial wellbeing. Jongle wants you to recognise that line and seek help when you need it.
Budget management is the most important aspect of responsible gaming. JongleSet yourself a limit before playing on — whether daily, weekly, or monthly.
Remember — your gaming budget should be an "entertainment budget", just like money you'd spend on a movie or a meal out. Even if it's gone, it should never affect your ability to cover life's essential costs.
Before starting a session, ask yourself: "Would losing this money cause me a problem?" If the answer is yes, don't wager it.
Your time is just as valuable as your money. JongleAvoid playing for long stretches without a break. Step away regularly, spend time with family, and stay focused on work or studies.
Use our session timer feature to set an automatic logout after a specified period. It's a small but highly effective tool.
Read the questions below. If you answer "Yes" to even one, consider reaching out for help.
Are you spending more time or money on gaming than you planned?
Do you keep playing after a loss to try to win your money back?
Have family members or friends expressed concern about your gaming?
Do you feel restless or irritable when you can't play?
Have you borrowed money or taken funds from others to cover your gaming budget?
Reach out to Jongle's support team whenever you need help. We don't judge — we assist.
Set daily/weekly limits.
Automatic logout after a set period of inactivity.
Temporarily pause your account for 1–30 days.
Option to permanently close your account.
If you recognise these signs, it's time to pause and seek support
Feeling the urge to keep playing even after losing a significant amount.
Hiding your gaming or lying to family about it.
Skipping work, studies, or sleep to play.
Dipping into savings or taking on debt to fund your gaming.
Feeling angry, frustrated, or depressed after losing.
Using gaming as a way to relieve stress.
Repeatedly exceeding your set limits.
Repeatedly failing to cut back or stop gaming.
If you notice any of the signs above in yourself, reach out to Jongle support without shame or fear. We're not here to judge — we're here to help.
Features designed to keep your gaming experience safe and enjoyable
Set your own daily, weekly, or monthly deposit limit. Lowering the limit takes effect immediately; increasing it requires a 24-hour waiting period.
ActiveDecide in advance how long you want to play. Once the time is up, Jongle will automatically log you out and display a break reminder.
ActiveYou can temporarily suspend your account for 1 to 30 days. Logging in is not possible during the cooldown period. Use this time to rest and reset.
ActiveLong-term or permanent self-exclusion is available. Once activated, all access to Jongle will be blocked and you will no longer receive any marketing communications.
ActiveView a complete record of your gaming history, time spent, and money wagered. Understanding your own patterns is the first step toward responsible gaming.
ActiveYou can opt out of marketing communications at any time if you no longer wish to receive promotional bonus or offer messages. We respect your preferences.
ActiveSetting up protection tools on Jongle is quick and straightforward. Just follow a few simple steps.
Log in to your account on the Jongle website or app.
Click the profile icon in the top right corner and select "Settings".
Go to the "Responsible Gaming" tab in Settings.
Activate whichever tool you need — a Deposit Limit, Session Timer, or Cooldown Period.
Set an amount or time limit and press "Save". Changes take effect immediately.
If you have trouble setting limits on your own, contact Jongle's live chat support. We're here to help.
Keep these simple tips in mind to make your daily gaming experience enjoyable and safe.
Jongle Strictly prohibits access to anyone under 18. This isn't just a rule — it's an ethical responsibility.
Our advice to parents:
If you suspect your child is using Jongle, contact our support team immediately. We will act swiftly.
There is always a way out of a gaming problem. You don't have to face it alone.
Bengali-language support available 24/7. Talk to us about gaming concerns — completely confidential.
Email us at [email protected]. You'll receive a response within 48 hours.
For serious addiction, seek advice from a mental health professional. Jongle will support you and point you in the right direction.
Jongle leads the way in responsible gaming — not just in words, but in action
Responsible gaming messages, tips, and resources are made readily available throughout the platform. Knowledge is the best protection.
Jongle's system automatically detects unusual gaming patterns. If needed, we'll reach out to you directly.
Anyone can run into difficulties. Jongle's support team is here to help — completely free of judgment.
Play by responsible gaming principles. Keep it enjoyable, keep it in your control. Jongle is always with you.